- Cross-Platform: H2
- .NET: SQLite
- SQL Server
- MySQL
- PostgreSQL
- Transaction logs
- Message logs
- Audit logs
- Connector state
- SLA status data
- General application data
Migrate the Application Database
To launch the utility, navigate to Settings > Advanced, scroll to the Migration section and select Application Database Migration.- Application database migration is not supported in high availability (HA) deployments. You must stop any other Arc nodes and acknowledge that all other nodes are stopped before you can continue. Check I understand all other HA nodes must be stopped, then click Next.
- You must be in Safe Mode to continue the migration process. This disables all background services, stops all connectors, and blocks inbound endpoints to ensure data integrity throughout the migration process. Click Enter Safe Mode.
- Click Select Database, choose your target database type from the list above, then provide the connection details for the target database.
- Click Test Connection to validate the connection.
- Click Begin Migration. Data is migrated table by table. Migration time is based on data volume and can take anywhere from a few minutes to several hours.
- Once the migration completes successfully, you are given a connection string.
-
Add the connection string to your configuration. The steps depend on your platform:
- Cross-Platform: Add the string to your configuration (see Configure the Cross-Platform Application Database). After you update the configuration to point to the new database, restart Arc.
-
.NET: When the migration completes, Arc remains in Safe Mode until the new connection string is applied and Arc restarts. Background services stay stopped, and files and transactions are not processed. Click Copy to copy the connection string, then update the
AppDbentry inWeb.Config:-
Open
Web.Configand locate the<connectionStrings>section (be sure to uncomment the section). -
Add or replace the
AppDbentry with the following, where<ConnectionString>is the connection string you copied:This example uses PostgreSQL. For SQL Server, setproviderNametoSystem.Data.CData.SQL. For MySQL, set it toSystem.Data.CData.MySQL. For more information, see Configure the .NET Application Database. -
Save
Web.Config. Arc restarts automatically, so you do not need to restart it manually.
-
Open
Safe Mode Behavior
When the migration begins, Arc enters Safe Mode, which affects the entire application by putting it into a state where nothing can be written to the current database:- All connectors are stopped, which means no send or receive file processing.
- Background services are paused, including automation, SLA monitoring, connector monitoring, scheduled reports, disk space monitoring, and so on.
- Inbound endpoints are blocked, which means that API requests, webhooks, Flow API calls, SFTP server connections, and email inbox all return errors.
- The UI is restricted: all logged-in users see a Safe Mode Active message, which prevents them from performing normal operations until the migration is complete.
- Admin users have access to the Start, Abort, and Monitor Progress migration controls.
- Non-admin users see the Safe Mode status but cannot manage the migration in any way. Connection string details are redacted.
Recovery and Resilience
- Crash recovery: If the Arc process terminates unexpectedly during migration, the migration state is persisted in the backend database. On restart, Arc detects the incomplete migration so you can resume from where it left off instead of starting over.
- Background services remain paused during recovery until you explicitly complete or cancel the migration.